Hybrid position, currently expected to be in office two days a week and that is subject to change
Years of Relevant Experience: 5 years of experience in Service Now testing
5 years of experience working in an Agile software development environment
Preferred Education: Bachelors degree or higher in computer science, information technology or a related field
Job Description: Senior level IT professional responsible for overseeing the quality assurance and testing of Enterprise Service Now implementation. Work with a team of testers to develop and execute test plans, identify and fix defects. Responsibilities include overseeing quality assurance and testing, developing and executing test plans, developing and implementing quality assurance processes and procedures, maintaining test documentation, automating tests.
Mandatory skills Experience with Service Now ITSM and CRM suite of applications
Experience with Service Now Test Management and Automated Test Framework
Excellent oral and written communication skills
Experience working in an Agile software development environment
Ability to analyze business requirements and support user acceptance testing
Certifications or Desired skills if any Service Now certifications desirable