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Workday Sr. Configuration Analyst



Location: Pittsburgh, PA
Job # 10664002
Date Posted: 03-20-2018
Senior Workday Configuration Analyst - (Benefits, Absence, Time Tracking)
Description
General Overview:
This job requires an expert understanding of HCM application functionality with specialization of configuration knowledge of Benefit, Absence, Time Tracking modules in Workday. The incumbent will support all Enterprise business areas and will be accountable to HR Systems Management as well as Enterprise Process Owners for Benefit, Absence, Time Tracking modules. The incumbent will partner with stakeholders to analyze system & process issues along with enhancement opportunities. The incumbent will develop requirements documentation for various business initiatives and partner with other Systems & IT resources to configure, test & deploy solutions. The incumbent will support HR customers with process or system issues related to the functional domain being supported. The incumbent will conduct demonstrations to outline user experience with various stakeholders (employees, managers, HR Partners, etc.).  This job will be responsible for developing, testing and deploying new features in support of customer needs and within the Benefit, Absence and Time Tracking modules.
Essential Job Functions:
  • Application Maintenance and Support:  Maintain knowledgeable of future application features.  Gather business requirements and map to system capabilities.  Perform configuration changes in accordance with application procedures.  Develop and execute test scripts as part of regression testing.   Provide production support to ensure business processes execute as planned.  Deploy application changes in a timely & quality manner.  Lead implementation and maintenance activities for the application areas assigned.
  •  Customer:  Ensure the customer vision and strategy is understood.  Define the capabilities required to deliver on the customer’s strategy.  Ensure requirements are defined, reviewed and agreed upon with the customer SME team.  Communicate regularly with the customer team to ensure expectations are aligned.  Meet customer commitments on-time and within expected budgets.
  • Process Management:  Coordinate the planning and deployment of system upgrades and maintenance, including the scheduling of key activities and communicating of system deployment plans, while ensuring business requirements are effectively met.  Regularly assess current state of services and proactively identify areas of opportunity for improvement.  Understand objectives of business processes related to the technology.  Serve as an escalation point for process design and system configuration support.  Maintain the system configuration, reporting and calculated field designs for the assigned functional areas.  Responsible for driving process design activities of the assigned functional areas.  Translate business process design into functional requirements.  Define, develop and deliver operational metrics for the operating performance of the assigned functional areas.
  • Project Management:  Identifies, escalates key issues, risks, roadblocks in delivering customer solutions.  Develop and manage plans related to new projects and BAU activities.  Coordinate and lead team meetings.  Coordinate activities with Highmark TAC and 3rd party providers.  Develop test strategy documents.
  • Other duties as assigned or requested.Minimum Qualifications:
  • Bachelor's Degree in Computer Science, Human Resources, or related field                (Substitutions: 6 years' of equivalent experience)
  • 7-10 years' experience in designing, building, and implementing business solutions using information technology
  • Functional business process experience with Human Resources and Payroll
  • Significant experience in business analysis, requirements definition and deployment of business requirements to information systems and applications
  • Demonstrated experience and ability to simplify highly complex information/processes through process diagrams, user stories or content diagramsPreferred Qualifications:
  • 3+ years' experience configuring Workday Benefit, Absence, Time Tracking
  • Experience with configuring, testing and deploying Workday applications and integrations
  • Workday CertificationKnowledge, Skills & Abilities:
Strong Functional knowledge with, HCM/Benefits/Compensation/Leave Administration/Payroll/Time & Attendance, and/or /Content Management/Case Management and Knowledge and training of the reporting tool.
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